This enables IBF members to exchange best practice openly as a follow up to benchmarking. There are 3, publishers in total and the site averages 70, visitors per month.
The results were compared with other IBF members and placed in classification tables.
Enhanced productivity According to Rolf, the changes largely improved the usability and overall navigation on the intranet. In good company I had the chance to see Rolf explain the growth of IKEA Inside at the recent Interaction Intranet Conference in London which brought together intranet professionals from across Europe to learn about best practices at multinational companies.
Ikea benchmarking of the content published on IKEA Inside aims at engaging employees while sharing knowledge about strategies, key business initiatives and new products. Tweet on Twitter Working on a continuous improvement of the intranet could be a dream for many internal communications professionals.
IKEA received the third best score in and ranked second in Ikea benchmarking Since then, the network has grown organically. Employees can also have a voice through various discussion forums and via integration with Yammer which was launched this summer. After the benchmarking study, results showed that IKEA needed to improve the navigation and design of some parts of its intranet.
In addition to the aforementioned commenting capabilities, IKEA has just introduced blogging capabilities.
Therefore, IKEA Inside underwent a re-design which included new tabs and drop-down menus for easier navigation. The study consisted of an evaluation conducted by an IBF intranet expert, as well as a user testing which entailed several tasks performed before the expert.
The benchmarking study I witnessed Rolf present at the London conference had to do with Usability. The search page and landing pages also received a facelift.
Use of video continues to be on the rise as a way to motivate and engage staff. Other articles provide every day, practical information for employees at a local, national and global level.
The intranet was rated according to design, search-ability, coherence, engagement, accessibility, effectiveness and efficiency.
For instance, purchasers access the intranet to check out information about new store openings, the travel procurement system, raw materials, IKEA locations or daily sales. Also fundamental to the intranet overhaul: On the rest of the intranet, employees see different content depending on their location.
Meanwhile, product developers visit the intranet to read information about product matrix and sales packages, pattern samples, work orders, materials or training courses. It has a common landing page that includes global, national, local and personalized information.
The IBF allows companies to run four types of studies: Rolf points out that they created several categories depending on this aspect. Since the re-launch of its global intranet in — when IKEA merged more than local intranet sites and fine-tuned the design and structure — the Swedish furniture company decided to support an ongoing development of new functionalities.
What drives employees to the site depends on which role they have or what project they are working on. Too much time was also spent scanning large lists of menu items.
Users had to scroll down excessively to find useful links. Improved search and navigation leads to better time management for employees thus making the intranet a cost-effective tool.Benchmarking Author: Mbonea, Donasian Last updated: Wednesday 6th February, What is benchmarking?
Benchmarking is the process of identifying "best practice" in relation to both products (including) and the processes by which those products are created and delivered.
The search for "best practice" can take place both inside a. Dec 07, · This feature is not available right now. Please try again later. BENCHMARK OF IKEA SUCCESS STORY. Full transcript. More presentations by Biodun Martins Awoyele Copy of Copy of What is Ikea?
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